Space Body language and distances
Know cultural and/or religious customs regarding contact, such as eye and touch, from many perspectives
Communication Greetings Know the proper forms of address for people from a given culture and the ways by which people welcome one another
Know when touch, such as an embrace or a handshake, is expected and when physical contact is prohibited
Gestures Gestures do not have universal meaning; what is acceptable to one cultural group is taboo with another
Smiling Smiles may be indicative of friendliness to some, taboo to others
Eye contact Avoiding eye contact may be a sign of respect