Inadequate training and lack of employee development.
Employers need to provide effective training at all levels for front-line, managers, supervisors, and human resources staff. Managers need to view training as an investment. Spend the resources on training staff now to avoid potential legal problems later. Supervisors and managers need to know how to handle difficult situations and the proper steps to take. Failing to be well versed in all policies and procedures can lead to complaints of illegal discrimination.