Failure to address problems and concerns.
Supervisors and/or managers need to take immediate corrective action when problems arise. For instance, when management becomes aware of a harassment complaint, they have a legal obligation to take immediate action to investigate and prevent further instances of harassment. If the employer is made aware of the harassment but fails to remedy the situation, the employer may be liable for damages caused by the continued harassment. Another situation that requires expeditious action is where an employee exhibits poor performance. Management needs to immediately address the employee so that there are no surprises down the road. If later the employer chooses to terminate the employee, then the employee cannot say that they were never counseled about their performance. When management immediately addresses concerns as they arise, it sends a message to all that certain behavior will not be tolerated. Conversely, when managers do not immediately address problems as they come up, it is just asking for problems in the future.