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LEARNING KEY SKILLS IN NURSING MANAGEMENT

LEARNING KEY SKILLS IN NURSING MANAGEMENT Ineffective Delegation Ineffective delegation results in missed or omitted routine care, such as feeding, turning, am- bulating, and toileting (Bittner & Gravlin, 2009; Gravlin & Bittner, 2010). Poor communica- tion and interpersonal relationship between nurses and unlicensed assistive personnel (UAP) has been found to result in ineffective delegation (Standing

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Checklist The nurse manger is responsible for:

Checklist The nurse manger is responsible for: ● Understanding the state nurse practice act and its applicability to the school setting ● Implementing school district policies related to health services and medication administration ● Developing and implementing an appropriate train- ing program ● Limiting opportunities for error and decreasing liability by ensuring that unlicensed health

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See how a school nurse handled delegation in Case Study 10-1.

See how a school nurse handled delegation in Case Study 10-1. See how a school nurse handled delegation in Case Study 10-1. DELEGATION Lisa Ford is a school nurse for a suburban school district. She has responsibility for three school buildings, includ- ing a middle school, a high school, and a vocational rehabilitation workshop for

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Monitor performance and provide feedback.

Monitor performance and provide feedback. Monitoring performance provides a mecha- nism for feedback and control that ensures that the delegated tasks are carried out as agreed. Give careful thought to monitoring efforts when objectives are established. When defining the task and expectations, clearly establish the where, when, and how. Remain accessible. Support builds confidence and

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Reach agreement.

Reach agreement. Once you have outlined your expectations, you must be sure that the delegate agrees to accept responsibility and authority for the task. You need to be prepared to equip the delegate to complete the task successfully. This might mean providing ad- ditional information or resources or informing others about the arrangement as needed

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Delegation Process

Delegation Process 1. Define the task. 2. Decide on delegate. 3. Determine the task. 4. Reach agreement. 5. Monitor performance and provide feedback. 136 PART 2 • LEARNING KEY SKILLS IN NURSING MANAGEMENT Key behaviors in delegating tasks are shown in Table 10-3 a. Describe the task using “I” statements, such as “I would like

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