What are your organizational policies on delegation?
142 PART 2 • LEARNING KEY SKILLS IN NURSING MANAGEMENT
Austin, S. (2008). 7 legal tips for safe nursing practice. Nursing 2008, 38(3), 34–39.
Bittner, N. P., & Gravlin, G. (2009). Critical thinking, delegation, and missed care in nursing practice. Journal of Nursing Administration, 39(3), 142–146.
Gravlin, G., & Bittner, N. P. (2010). Nurses’ and nursing assistants’ reports of missed care and delegation. Journal
of Nursing Administration, 40(7/8), 329–335.
Mitty, E., Resnick, B., Bakerjian, D., Gardner, W., Rainbard, S., Mezey, M. (2010). Nursing delegation and medication administration in assisted living. Nursing Administration Quarterly, 34(2), 162–171.
National Council of State Boards of Nursing. (2007). The five rights of delegation. Retrieved June 28, 2011 at
https://www.ncsbn.org/ Joint_statement.pdf
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Standing, T. S., & Anthony, M. K. (2008). Delegation: What it means to acute care nurses. Applied Nursing Research, 21(1), 8–14.
3. Describe a situation when you delegated a task to someone else. Did you follow the steps of delega- tion explained in the chapter? Was the outcome positive? If not, what went wrong?
4. Describe a situation when someone else delegated a task to you. Did your delegator explain what to do? Did you receive too much information? Not enough? Was supervision appropriate to the task and to your abilities? What was the outcome?
References
Pearson Nursing Student Resources Find additional review materials at www.nursing.pearsonhighered.com
Prepare for success with additional NCLEX®-style practice questions, interactive assignments and activities, Web links, animations and videos, and more!
CHAPTER
Groups and Teams
Group and Team Processes NORMS
ROLES
Building Teams ASSESSMENT
TEAM-BUILDING ACTIVITIES
Managing Teams TASK
GROUP SIZE AND COMPOSITION
PRODUCTIVITY AND COHESIVENESS
DEVELOPMENT AND GROWTH
SHARED GOVERNANCE
The Nurse Manager as Team Leader
COMMUNICATION
EVALUATING TEAM PERFORMANCE
Leading Committees and Task Forces
GUIDELINES FOR CONDUCTING MEETINGS
MANAGING TASK FORCES
Patient Care Conferences
Building and Managing Teams 11
1. Describe how groups and teams function. 2. Differentiate between team building and man-
aging teams. 3. Describe various methods of team
building.
Learning Outcomes After completing this chapter, you will be able to:
4. Discuss factors that influence team management. 5. Explain why the nurse manager’s leadership
skills are essential to team performance. 6. Discuss how to lead groups, task forces, and
patient care conferences.
Key Terms Additive task Adjourning Clinical ladder Cohesiveness Committees or task
forces Competing groups Conjunctive task Disjunctive task Divisible task Formal committees Formal groups
Forming Group Hidden agendas Informal committees Informal groups Norming Norms Ordinary interacting
groups Performing Pooled interdependence Productivity
Real (command) groups Reciprocal interdependence Re-forming Role Sequential interdependence Status Status incongruence Storming Task forces Task group Team building Teams