What are your organizational policies on delegation?

What are your organizational policies on delegation?

142 PART 2 • LEARNING KEY SKILLS IN NURSING MANAGEMENT

Austin, S. (2008). 7 legal tips for safe nursing practice. Nursing 2008, 38(3), 34–39.

Bittner, N. P., & Gravlin, G. (2009). Critical thinking, delegation, and missed care in nursing practice. Journal of Nursing Administration, 39(3), 142–146.

Gravlin, G., & Bittner, N. P. (2010). Nurses’ and nursing assistants’ reports of missed care and delegation. Journal

of Nursing Administration, 40(7/8), 329–335.

Mitty, E., Resnick, B., Bakerjian, D., Gardner, W., Rainbard, S., Mezey, M. (2010). Nursing delegation and medication administration in assisted living. Nursing Administration Quarterly, 34(2), 162–171.

National Council of State Boards of Nursing. (2007). The five rights of delegation. Retrieved June 28, 2011 at

https://www.ncsbn.org/ Joint_statement.pdf

Orr, S. E. (2010). Characteristics of positive working rela- tionships between nursing and support service em- ployees. Journal of Nurs- ing Administration, 40(3), 129–134.

Standing, T. S., & Anthony, M. K. (2008). Delegation: What it means to acute care nurses. Applied Nursing Research, 21(1), 8–14.

3. Describe a situation when you delegated a task to someone else. Did you follow the steps of delega- tion explained in the chapter? Was the outcome positive? If not, what went wrong?

4. Describe a situation when someone else delegated a task to you. Did your delegator explain what to do? Did you receive too much information? Not enough? Was supervision appropriate to the task and to your abilities? What was the outcome?

References

Pearson Nursing Student Resources Find additional review materials at www.nursing.pearsonhighered.com

Prepare for success with additional NCLEX®-style practice questions, interactive assignments and activities, Web links, animations and videos, and more!

 

 

CHAPTER

Groups and Teams

Group and Team Processes NORMS

ROLES

Building Teams ASSESSMENT

TEAM-BUILDING ACTIVITIES

Managing Teams TASK

GROUP SIZE AND COMPOSITION

PRODUCTIVITY AND COHESIVENESS

DEVELOPMENT AND GROWTH

SHARED GOVERNANCE

The Nurse Manager as Team Leader

COMMUNICATION

EVALUATING TEAM PERFORMANCE

Leading Committees and Task Forces

GUIDELINES FOR CONDUCTING MEETINGS

MANAGING TASK FORCES

Patient Care Conferences

Building and Managing Teams 11

1. Describe how groups and teams function. 2. Differentiate between team building and man-

aging teams. 3. Describe various methods of team

building.

Learning Outcomes After completing this chapter, you will be able to:

4. Discuss factors that influence team management. 5. Explain why the nurse manager’s leadership

skills are essential to team performance. 6. Discuss how to lead groups, task forces, and

patient care conferences.

Key Terms Additive task Adjourning Clinical ladder Cohesiveness Committees or task

forces Competing groups Conjunctive task Disjunctive task Divisible task Formal committees Formal groups

Forming Group Hidden agendas Informal committees Informal groups Norming Norms Ordinary interacting

groups Performing Pooled interdependence Productivity

Real (command) groups Reciprocal interdependence Re-forming Role Sequential interdependence Status Status incongruence Storming Task forces Task group Team building Teams

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