WEEK ONE: MANAGEMENT AND COMMUNICATION
By the end of this week, students will be familiar with some of the basic elements of management
communication. These include:
• Overview of the responsibilities of managers
• Definition of management communication
• Understanding the elements that create effective management communication
• Understanding the role of communication as the manager’s constant daily activity
• Understanding how leadership, management and communication share a symbiotic
relationship.
REQUIRED READING
Samson, Danny, Donnet, Timothy & Daft, Richard L, 2018, Management, 6th Asia-Pacific
edition, Australia, Cengage Learning. Chapter 1, Chapter 17.
or
Samson, Danny & Daft, Richard L, 2015, Management, 5th Asian-Pacific edition, Australia, Cengage Learning.
Chapter1, Chapter 17.
RECOMMENDED READING
O’Hair, D, Dixon, L, & Friedrich, G, 2005, ‘Leadership and Management Skills, Strategic
Communication in Business and the Professions, 5th Edition, Houghton Mifflin, Boston. pp. 148 – 176.
INDEPENDENT LEARNING TASK 1*
The set textbook presents a New Manager Self-test ( Samson, Donnet & Daft 2018, p.
4; Samson & Daft 2015, p. 3)
1. Complete the questionnaire and score yourself.
2. Write a short piece (100–200 words) about what you have learned from the
Questionnaire about your own management skills.
Post your response on the Discussion Board and comment on the work of your
peers in the ILT1 thread under the link ‘Post your response to ILT1 here.’
COM21 Management Communication
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* A NOTE ABOUT INDEPENDENT LEARNING TASKS
The Independent Learning Tasks (ILTs) are peer-learning activities and while your tutor will give weekly
feedback, it will be general in its nature and not specific to individual students.
The idea of these tasks is to give you an opportunity to practice some elements of analysis or delve
more deeply into some aspect of theory that will help you develop a deeper understanding of the Unit
content. It may also help you respond to your assignment tasks. The more you get involved with your
peers the better your collective and ind
ividual understanding is likely to be.
Part of your mark will be based on your own responses and your responses to other students. These
Independent Learning Tasks represent an important part of Assessment 1. To access all the information
on Assessment 1, go to your Unit Outline.