TRADITIONAL MANAGEMENT FUNCTIONS 45
Planning 46 Organizing 46 Directing 47 Controlling 47
NURSE MANAGERS IN PRACTICE 47 Nurse Manager Competencies 47 Staff Nurse 48 First-Level Management 48 Charge Nurse 49 Clinical Nurse Leader 50
FOLLOWERSHIP: AN ESSENTIAL COMPONENT OF LEADERSHIP 51 WHAT MAKES A SUCCESSFUL LEADER? 51
CHAPTER 5 Initiating and Managing Change 55 Learning Outcomes 55
WHY CHANGE? 56 THE NURSE AS CHANGE AGENT 56 CHANGE THEORIES 57 THE CHANGE PROCESS 58
Assessment 58 Planning 60 Implementation 60 Evaluation 61
CHANGE STRATEGIES 61 Power-Coercive Strategies 61 Empirical–Rational Model 62 Normative–Reeducative Strategies 62
RESISTANCE TO CHANGE 62 THE NURSE’S ROLE 64
Initiating Change 64 Implementing Change 65