To what extent do the team members understand and accept the goals of the organization?
The following questions may be asked:
1. To what extent do the team’s members understand and accept the goals of the organization?
2. What, if any, hidden agendas interfere with the group’s performance? Hidden agendas are members’ individual unspoken objectives that interfere with commitment or enthusiasm.
3. How effective is the group’s leadership?
4. To what extent do group members understand and accept their roles?
5. How does the group make decisions?
150 PART 2 • LEARNING KEY SKILLS IN NURSING MANAGEMENT
6. How does the group handle conflict? Are conflicts dealt with through avoidance, forcing, accommodating, compromising, competing, or collaborating?
7. What personal feelings do members have about each other?
8. To what extent do members trust and respect each other?
9. What is the relationship between the team and other units in the organization?
Only after assessing and diagnosing problems can the leader take actions to improve team functioning (Hill, 2010).