Thinking Critically, Making Decisions, Solving Problems
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Key Terms Adaptive decisions Artificial intelligence Brainstorming Creativity Critical thinking Decision making Democratic leadership Descriptive rationality model Experimentation
1. Discuss how to use the critical-thinking process.
2. Describe ways to foster creativity. 3. Develop a plan to improve your
decision-making and problem-solving skills.
4. Compare and contrast individual and collective decision-making processes in various situations.
5. Recognize stumbling blocks to making decisions and solving problems.
6. Foster innovation in your work and that of others.
Learning Outcomes After completing this chapter, you will be able to:
Expert systems Groupthink Innovation Innovative decisions Objective probability Political decision-making
model Probability Probability analysis
Problem solving Rational decision-making
model Routine decisions Satisficing Subjective probability Trial-and-error method