Responsibilities of Business Discretionary
Ethical
LegalEconomic
Social Responsibilities
SOURCE: Suggested by Archie Carroll in A. B. Carroll, “A Three Dimensional Conceptual Model of Corpo- rate Performance,” Academy of Management Review (October 1979), pp. 497–505; A. B. Carroll, “Managing -Ethically with Global Stakeholders: A Present and Future Challenge,” Academy of Management Executive (May 2004), pp. 114–120; and A. B. Carroll, “The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders,” Business Horizons (July–August 1991), pp. 39–48.
M03_WHEE2050_15_SE_C03.indd 73 9/9/16 12:17 PM
A01_WHEE5488_15_GE_FM.indd 23 7/13/17 4:01 PM
280
Strategy Implementation: Global Strategy
C H A P T E R 9
Improve Your Grade! Over 10 million students improved their results using the Pearson MyLabs. Visit mymanagementlab.com for simulations, tutorials, and end-of-chapter problems.
Societal Environment: General forces
Natural Environment: Resources and
climate
Task Environment:
Industry analysis
Structure: Chain of command
Culture: Beliefs, expectations,
values
Resources: Assets, skills, competencies,
knowledge
Activities needed to accomplish a plan Cost of the
programs
Sequence of steps needed to do the job
Reason for existence
What results to accomplish by when Plan to
achieve the mission & objectives Broad
guidelines for decision making
RReason ffor
Mission
NNaturall
Structure:
WhWhatt l
h PlPlan to
hi the
BroB dad id li
A tActi iivitities d d
h CCostt of tf thhe
SeqSequenuencece f
Internal
External
Programs and Tactics
Budgets
Procedures
Performance
Objectives
Strategies
Policies
Actual results
Putting Strategy into Action
Strategy Implementation:
Developing Long-range Plans
Strategy Formulation:
Monitoring Performance
Evaluation and Control:
Gathering Information
Environmental Scanning:
Feedback/Learning: Make corrections as needed