LITERATURE REVIEW – Patient Experience

Write a 6 page literature review of the following references. This needs to be done in APA format. The focus of the literature review needs to follow the following Research guidelines: Problem: There is very little communication when there is a violent patient or potentially violent patient being treated by clinicians across multiple departments in emergency medicine. Purpose: To manage improved communication techniques between departments in respect to work place safety in trauma situations. Research question: How to better manage interdepartmental communication in respect to work place safety in trauma situations Tentative title: Interdepartmental communication in respect to work place safety in trauma situations. (Ahmed, Burt, & Roland, 2014; Hogerzeil, Samson, Jaume Vidal, & Rahmani-Ocora, 2006; Kumar, Henseler, & Haukaas, 2009; Lewis, 2015; Nancy Mannion et al., 2017; Padgett, 2014; Robbins, 2014; Rosiek & Leksowski, 2013; Stuttaford et al., 2014) References Ahmed, F., Burt, J., & Roland, M. (2014). Measuring Patient Experience: Concepts and Methods. The Patient, 7(3), 235-241. Hogerzeil, H. V., Samson, M., Jaume Vidal, C., & Rahmani-Ocora, L. (2006). Is access to essential medicines as part of the fulfilment of the right to health enforceable through the courts? The Lancet, 368(9532), 305-311. Kumar, S., Henseler, A., & Haukaas, D. (2009). HIPAA’s effects on US healthcare. International Journal of Health Care Quality Assurance, 22(2), 183-197. doi:http://dx.doi.org/10.1108/09526860910944665 Lewis, T. (2015). Healthcare Leaders Who Influence the Sustainability of High Patient Satisfaction Scores. (3721844 Ph.D.), The Chicago School of Professional Psychology, Ann Arbor. Retrieved from https://proxy.cecybrary.com/login?url=https://search.proquest.com/docview/1721470413?accountid=26967 ProQuest Dissertations & Theses Global database. Nancy Mannion, B., Bhattacharya, A., Edwards, C., Fasnacht, A., Mazzone, L., Stephens, K., . . . Swanson-Bierman, B. (2017). Impact of a Planned Workflow Change: Super Track Improves Quality and Service for Low-Acuity Patients at an Inner-City Hospital. Journal of Emergency Nursing, 43(2), 114-125. doi:http://dx.doi.org/10.1016/j.jen.2016.03.029 Padgett, J. D. (2014). Patient Safety Culture and High Reliability Organizations. (3625714 D.B.A.), Walden University, Ann Arbor. Retrieved from https://proxy.cecybrary.com/login?url=https://search.proquest.com/docview/1557705479?accountid=144789 ProQuest Central database. Robbins, B. G. (2014). On the Origins of Trust. (3641622 Ph.D.), University of Washington, Ann Arbor. Retrieved from https://proxy.cecybrary.com/login?url=https://search.proquest.com/docview/1622540352?accountid=26967 ProQuest Central; ProQuest Dissertations & Theses Global database. Rosiek, A., & Leksowski, K. (2013). How the Practicing Physician Encounters Human Rights in Daily Clinical Situations. Health, Culture and Society, 4(1), 66-n/a. doi:http://dx.doi.org/10.5195/hcs.2013.110 Stuttaford, M., Makhamreh, S. A., Coomans, F., Harrington, J., Himonga, C., & Hundt, G. L. (2014). The right to traditional, complementary, and alternative health care. Global Health Action, 7. doi:http://dx.doi.org/10.3402/gha.v7.24121