Keeping an interruption log on an occasional basis may help.
The log should show who interrupted, the nature of the interruption, when it occurred, how long it lasted, what topics were discussed, the importance of the topics, and time-saving actions to be taken. An example is shown in Box 13-3.
Analysis of these data may identify patterns for you to plan ways to reduce the frequency and duration of interruptions. They may also indicate that certain staff members are the most frequent interrupters and require individual attention to develop problem-solving skills.
Phone Calls, Voice Mail, Text Messages Phone calls are a major source of interruption, and the interruption log will provide considerable insight for the nurse manager regarding the nature of phone calls received. You will see how some people do not use the phone effectively. A ringing phone or beep from an incoming text is