Introducing Nursing Management 1 Learning Outcomes 1
CHANGES IN HEALTH CARE 2 PAYING FOR HEALTH CARE 2
How America Pays for Health Care 2 Pay for Performance 2
DEMAND FOR QUALITY 2 Quality Initiatives 2 The Leapfrog Group 3 Benchmarking 3 Evidence-Based Practice 3 Magnet® Certification 4
EVOLVING TECHNOLOGY 4 Electronic Health Records 5 Virtual Care 5 Robotics 5 Communication Technology 5
CULTURAL, GENDER, AND GENERATIONAL DIFFERENCES 6 VIOLENCE PREVENTION AND DISASTER PREPAREDNESS 6 CHANGES IN NURSING’S FUTURE 6
Even More Change . . . 7 Challenges Facing Nurses and Managers 7
CHAPTER 2 Designing Organizations 11 Learning Outcomes 11
TRADITIONAL ORGANIZATIONAL THEORIES 12
Classical Theory 12 Humanistic Theory 14 Systems Theory 14 Contingency Theory 14 Chaos Theory 15 Complexity Theory 15
TRADITIONAL ORGANIZATIONAL STRUCTURES 15
Functional Structure 16 Hybrid Structure 16
Matrix Structure 16 Parallel Structure 16
SERVICE-LINE STRUCTURES 17 SHARED GOVERNANCE 17 OWNERSHIP OF HEALTH CARE ORGANIZATIONS 18 HEALTH CARE SETTINGS 19
Primary Care 19 Acute Care Hospitals 20 Home Health Care 20 Long-Term Care 20
COMPLEX HEALTH CARE ARRANGEMENTS 21
Health Care Networks 21 Interorganizational Relationships 21 Diversification 22 Managed Health Care Organizations 23 Accountable Care Organizations 23
REDESIGNING HEALTH CARE 23 STRATEGIC PLANNING 24 ORGANIZATIONAL ENVIRONMENT AND CULTURE 25
CHAPTER 3 Delivering Nursing Care 29 Learning Outcomes 29
TRADITIONAL MODELS OF CARE 30 Functional Nursing 30 Team Nursing 31 Total Patient Care 32 Primary Nursing 33
INTEGRATED MODELS OF CARE 34 Practice Partnerships 34 Case Management 34 Critical Pathways 35 Differentiated Practice 36
EVOLVING MODELS OF CARE 36 Patient-Centered Care 36 Synergy Model of Care 37 Clinical Microsystems 37 Chronic Care Model 37
CHAPTER 4 Leading, Managing, Following 40 Learning Outcomes 40
LEADERS AND MANAGERS 41 LEADERSHIP 41 TRADITIONAL LEADERSHIP THEORIES 42
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CONTEMPORARY THEORIES 42 Quantum Leadership 42 Transactional Leadership 42 Transformational Leadership 43 Shared Leadership 43 Servant Leadership 44 Emotional Leadership 44