Implications for Managers (1 of 2)
Recognize that emotions are a natural part of the workplace and good management does not mean creating an emotion-free environment.
To foster effective decision making, creativity, and motivation in employees, model positive emotions and moods as much as is authentically possible.
Provide positive feedback to increase the positivity of employees. Of course, it also helps to hire people who are predisposed to positive moods.
Copyright © 2022, 2018, 2016 Pearson Education, Inc. All Rights Reserved.
In summary, moods and emotions are important to the study of organizational behavior. Also, they are natural expressions and managers should not try to completely control the employees’ emotions, but they should be aware of the emotions and not ignore emotional indicators.