How scalable is the CMS?
Scalability. How scalable is the CMS? Can it easily expand or contract based on varying needs?
• Usability. How user friendly is the CMS? Does it have the tool set that faculty or trainers need to deliver the courses? Are there data tracking and report features? Are those tools intuitive to use for both learners and faculty or trainers to complete typical tasks?
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• Outcome measures. Does the CMS support outcome measures? Is this important to the organization?