do they have one user ID and password to access all resources whether on or off campus?
During the planning phase, the school should compare its services to those standards and develop a plan to acquire the services and materials that do not currently meet those standards. In addition, faculty must discuss what additional services online students may need that on-campus students do not. This can vary from institution to institution based on how the course is delivered. For example, do learners need a different user ID and password to access the school’s online full text databases, or do they have one user ID and password to access all resources whether on or off campus? Do they have access to an online librarian who can help them with their search strategy?