Determine the nursing care hours needed.
CHAPTER 16 • STAFFING AND SCHEDULING 225
3. Determine FTEs needed. 4. Create or modify a schedule that best meets your patients’ needs. 5. Supplement staff as needed. 6. Consider self-staffing if appropriate.
Questions to Challenge You 1. What has been your experience with staffing? Use any work setting where you are or have been an
employee. How well did it work? Was there adequate coverage to meet the needs of the organiza- tion? Explain.
2. Using the formulas for calculating FTEs in the chapter, create your own examples and work the problems from them. Were you able to compute needed FTEs? Now calculate the hours needed when nursing staff work 8-hour or 12-hour shifts.
3. On occasion, there are more staff available than are needed. As a nurse manager, how would you handle this? How might the staff respond?
4. No one is ever completely satisfied with the schedule. How would you handle a staff member who repeatedly asks to have his schedule changed?
Aiken, L. H., Xue, Y., Clarke, S., & Sloane, D. M. (2007). Supplemental nurse staffing in hospitals and quality of care. Journal of Nursing Administration, 37(7/8), 335–342.
Aiken, L. H., Sloane, D. M., Cimiotti, J. P., Clarke, S. P., Flynn, L., Seago, J. A., Spetz, J., & Smith, H. L. (2010). Implications of the California nurse staffing mandate for other states. Health Services Research, 45(3), 904–921.
Bailyn, L., Collins, R., & Song, Y. (2007). Self-scheduling for hospital nurses: An attempt and its difficulties. Journal of Nursing Management, 15(1), 72–77.
Bantle, A. (2007). Automated workforce tracking keeps
you flexible. Nursing Management, 38(9), 29.
Barton, N. S. (2011). Matching nurse staffing to demand. Nursing Management, 42(2), 37–39.
Cedar Community Hospital. (2011). Baylor weekend staffing program. Retrieved July 29, 2011 from http:// www.cedarcommunity. org/opportunities_92_ 2341037709.pdf
Douglas, K. (2010). Digital dashboards and staffing: A perfect match. American Nurse Today, 5(5), 52–53.
Frith, K. H., Anderson, F., & Sewell, J. P. (2010). Assessing and selecting date for a nursing services dashboard. Journal of Nursing Administration, 40(1), 10–16.
Hickey, P., Gauvreau, K., Connor, J., Sporing, E., & Jenkins, K. (2010). The relationship of nurse staffing, skill mix, and Magnet recognition to in- stitutional volume and mor- tality for congenital heart surgery. Journal of Nurs- ing Administration, 40(5), 226–232.
Joint Commission. (2011) Comprehensive ac- creditation manual for hospitals: The official handbook. Retrieved July 28, 2011 from http://www.jcrinc.com/ Accreditation-Manuals/ PCAH11/2130/
Kalisch, B. J., & Lee, K. H. (2011). Nurse staffing levels and teamwork: A cross-sectional study of
Pearson Nursing Student Resources Find additional review materials at www.nursing.pearsonhighered.com
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