Delegation Process 1. Define the task. 2. Decide on delegate. 3. Determine the task. 4. Reach agreement. 5. Monitor performance and provide feedback. 136 PART 2 • LEARNING KEY SKILLS IN NURSING MANAGEMENT Key behaviors in delegating tasks are shown in Table 10-3 a. Describe the task using “I” statements, such as “I would like […]
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Discuss how communication can be distorted and misunderstood. volume, and inflection of the voice; gestures of the shoulders, arms, hands, or fingers; body pos- ture and position; dress and appearance; timing; and environment. Nonverbal communication is more powerful than the words one speaks and can distort the meaning of the spoken words. When a verbal
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Gather information.:Problem solving begins with collecting facts. This information gath- ering initiates a search for additional facts that provides clues to the scope and solution of the problem. This step encourages people to report facts accurately. Everyone involved can contribute. Although this may not always provide objective information, it reduces misin- formation and allows everyone
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LEADING, MANAGING, FOLLOWING 41 M anagers are essential to any organization. A manager’s functions are vital, com-plex, and frequently difficult. They must be directed toward balancing the needs of patients, the health care organization, employees, physicians, and self. Nurse managers need a body of knowledge and skills distinctly different from those needed for nurs- ing
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DESIGNING ORGANIZATIONS 25The strategic plan is based on the organization’s philosophy, vision, and mission. The first steps in strategic planning are: ● Appoint a strategic planning committee ● Interview key stakeholders ● Conduct a SWOT (strengths, weaknesses, opportunities, and threats) analysis ● Develop the plan ● Communicate the plan People who are enthusiastic, experienced, and
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National Origin of Your Client/Family Rites You May Observe Before, When, and/or After Birth Israel (population 80% Jewish) Orthodox Jews do not allow men into labor and delivery Newborn vulnerable to evil during the first week of life—amulets used Male circumcision on eighth day of life Italy (population 99% Catholic) Grandmother may want to give
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Body, boots, britches. Journal of American Folklore Society Health. Retrieved from http://nccam.nih.gov/health/blackcohosh/, April 14, 2011. National Center for Complementary and Alternative Medicine (NCCAM). (2005). Herbs at a Glance: Echinacea. Washington, DC: National Institutes of Health, p. 1. Retrieved from http://nccam.nih.gov/health/echinacea/, April 14, 2011. National Center for Complementary and Alternative Medicine (NCCAM). (2005). Herbs at a
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Percentage of Total Population Hispanic or Latino 12.5 16.3 Not Hispanic or Latino 87.5 83.7 White alone 69.1 63.7 Race One race 97.6 97.1 White 75.1 72.4 Black or African American 12.3 12.6 American Indian and Alaska Native 0.9 0.9 Asian 3.6 4.8 Native Hawaiian and other Pacific Islander 0.1 0.2 Some other race 5.5
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Factors Indicating Heritage Consistency 1. The person’s childhood development occurred in the person’s country of origin or in an immigrant neighborhood in the United States of like ethnic group. 2. Extended family members encouraged participation in traditional religious or cultural activities. 3. The individual engages in frequent visits to the country of origin or returns
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Model of heritage consistency. 22 ■ Chapter 2 the sum of beliefs, practices, habits, likes, dislikes, norms, customs, rituals, and so forth that we learned from our families during the years of socialization. In turn, we transmit cultural luggage to our children. A third way of defining culture is the behaviors and beliefs characteristic of
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