education

Promote External and Internal Communication

Promote External and Internal Communication You can expect demand for change to come from both inside and outside the organization. Too often, however, managers cut them- selves off from critical information sources over time because they’re so busy trying to build an organization that will be operationally efficient and self-sustaining. And when the pressures for

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EXERCISE OUTSIGHT

EXERCISE OUTSIGHT You need only to scan the headlines to know how dramatic the changes are that influence people’s lives at home and at work. The old norms are being replaced by still uncertain ground rules. Recent research on the sources of innovation clearly indicates that the most disruptive and destructive innovations can wreak havoc

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Challenge with Purpose

Challenge with Purpose Leaders don’t challenge for challenge’s sake. It’s not about shaking things up just to keep people on their toes. Individuals who criticize new thoughts and ideas or point out problems with the ideas of others without offering any kind of alternate options are not chal- lenging the process. They are simply complaining.

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Make Something Happen

Make Something Happen Some standard practices, policies, and procedures are critical to productivity and quality assurance. However, many are simply matters of tradition, which is what Pat Oldenburg observed when he joined McAfee, the maker of computer security software for busi- ness and home. Pat decided that some changes were needed; and rather than wait

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SEIZE THE INITIATIVE

SEIZE THE INITIATIVE When people recall their personal-best leadership experiences, they always think about some kind of challenge. Why? Because personal and business hardships have a way of making people come face-to- face with who they really are and what they’re capable of becoming. They test people, and they require inventive ways of dealing with

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