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Updating rules and procedures for archival preservations Issues This section addresses additional issues that relate to distance education—legal, disability, quality, and readiness. Legal Digital Millennium Copyright Act of 1998 The Digital Millennium Copyright Act (DMCA) addresses the demands of the digital and internet age and conformance to the requirements of the World Intellectual Property Organization.57 […]

What about an online student government community? Community building. This is an area that schools may neglect more than other learner support services. How does the institution build a sense of belonging and identification with the program or school? Faculty and the school should consider services such as a cyber cafe either in or outside

How does the institution build a sense of belonging and identification with the program or school? Community building. This is an area that schools may neglect more than other learner support services. How does the institution build a sense of belonging and identification with the program or school? Faculty and the school should consider services

Administrative Services, Academic Support, and Community Building The retention rate for students who learn in their own space and time has been a problem. How should the school adjust certain traditional student services to provide for a feeling of connectedness and belonging for distance education students? Will this aid in retention and better student outcomes?

will the help desk be able to reset passwords? If outsourcing is the solution, then the college must ensure that it outsources the correct work and tasks. For example, will the help desk be able to reset passwords? Will it have remote access to see what the student is doing or to control the student’s

what is the fee and what is the advantage of using that service for the distance education program? Because distance learning occurs at any time (24/7) and any place, many schools are opting for outsourcing. Outsourcing can be offered by either the CMS vendor or be a freestanding service that is independent of the vendor.

Will more hours be allotted during the first few weeks of the semester when more help may be needed? Help Desk Given the nature of technology and that technical issues will arise during the course of the semester, the school will need to address technical assistance for off-campus learners. Should it provide for a university-based

What is the return policy of these online distributors? Follett (www.follettbooks.com). Follett is a leading operator of college bookstores and a major distributor of textbooks. It operates a service called CafeScribe, which is a digital textbook platform; this is different from e-books, which are digital editions of traditional textbooks that students or faculty read on

Does it provide online ordering and shipping to the student’s residence? The cost and acquisition of required textbooks in a timely fashion merits attention. How is the campus bookstore responding to the growing student population that may not reside on campus or live nearby? Does it provide online ordering and shipping to the student’s residence?

how will those same services be available to the distance education learner? If there are peer tutoring services for on-campus learners, how will those same services be available to the distance education learner? What technology will be in place to provide for these services? For example, does the school provide a web-based video solution where