As a nurse manager, how would you handle this?
Another procedure is shaping. Shaping involves selectively reinforcing behaviors that are successively closer approximations to the desired behavior. When people become clearly aware that desirable rewards are contingent on a specific behavior, their behavior will eventually change.
Behavior modification works quite well, provided that rewards can be found that, in fact, employees see as positive reinforcers, and provided that supervisory personnel can control such rewards or make them contingent on performance. This does not mean that all rewards work equally well or that the same rewards will continue to function effectively over a long time. If someone is praised four or five times a day every day, the praise would soon begin to wear thin: it would cease to be a positive reinforcer. Care must be taken not to over do a good thing.