Analyze the information. Analyze the information only when all of it has been sorted into some orderly arrangement as follows:
• Categorize information in order of reliability. • List information from most important to least important. • Set information into a time sequence. What happened first? Next? What came before
what? What were the concurrent circumstances? • Examine information in terms of cause and effect. Is A causing B, or vice versa? • Classify information into categories: human factors, such as personality, maturity, educa-
tion, age, relationships among people, and problems outside the organization; technical factors, such as nursing skills or the type of unit; temporal factors, such as length of ser- vice, overtime, type of shift, and double shifts; and policy factors, such as organizational procedures or rules applying to the problem, legal issues, and ethical concerns.