RECRUITING AND SELECTING STAFF 207
the interviewee is particularly dominant. This typically keeps the interviewer from obtaining the needed information.
In general, when time is limited, it is better to use part of it for planning rather than spend it all on the interview itself. Before the interview, the interviewer should review job requirements, the application and résumé, and note specific questions to be asked. Planning should be done on the morning of the interview or the evening before for an early morn- ing interview. If you are sure that time will be available, planning is best done immediately before an interview or between interviews. Unfortunately, a busy manager may have to deal with unexpected crises between interviews and may not be able to use the time to plan the next interview.
A cardinal rule is to review the application or résumé before beginning the interview. If the interviewee arrives with the résumé or application in hand, ask him or her to wait for a few min- utes while you review the material. In doing a quick review, look for the following four things: