But how do you know what should not be delegated?
Before a task is delegated, determine what areas of authority and what resources you con-
trol to achieve the expected results. A unit manager who is responsible for maintaining ade- quate supplies needs budget authority. The authority to spend money on supplies, however, may be limited to a specific amount for specific supplies or may be allocated to supplies in general.
Certain tasks should never be delegated. Discipline should not be delegated, nor should a highly technical task. Also any situation that involves confidentiality or controversy should not be delegated to others.