Analyze how Amazon takes advantage of big data analytics and its advanced customer relationship management (CRM) to improve employees productivity,
Prior to beginning work on this discussion, read Chapter 6 of your text, the webpage article
In your initial post,
- Explain how Amazon Go needs to employ electronic data interchange (EDI) and efficient consumer response (ECR) to effectively and efficiently manage its stores.
- Your explanation can be around one specific example of a grocery item.
- Analyze how Amazon takes advantage of big data analytics and its advanced customer relationship management (CRM) to improve employees’ productivity, enhance corporate profitability, and, above all, create customer loyalty.
- Discuss if Amazon Go decides to expand globally and even dominate a domestic market, whether they would need to acquire information through direct perception. Explain why or why not.
- Take into consideration both the Xbox and TOMs examples in the text.
Your initial discussion post should be 250 words. You must use two credible articles to support your analysis. The table offers additional guidance on appropriate source types. Also, cite your textbook and any other sources used to support your ideas. You may refer to University of Arizona Global Campus Writing Center’s